What is required for the Originator of a BOC Entry in order to communicate with the Receiver?

For the Originator of a BOC (Back Office Conversion) Entry, having a working telephone number is essential for effective communication with the Receiver. In the BOC process, where paper checks are converted into ACH entries, it is crucial for the Receiver to have access to a reliable means of reaching the Originator in case there are any questions, concerns, or issues related to the transaction. The working telephone number serves as a direct line of communication, enabling quick resolution and fostering trust in the transaction process.

While other communication methods, such as a business address, company website, or customer support email, can be helpful, they may not provide the immediate interaction that a telephone call can facilitate. Therefore, having a working telephone number is a necessary requirement for the Originator in this context.