Which governing document, along with NACHA Operating Rules, regulates TEL Entries?

The governing document that regulates TEL Entries, in conjunction with the NACHA Operating Rules, is Regulation E (Reg E). Regulation E is a federal regulation that implements the Electronic Fund Transfer Act (EFTA), which sets the framework for consumer protection in electronic payments, including ACH transactions. TEL Entries specifically refer to telephone-initiated transfers that fall under these regulations.

Reg E outlines the rights and responsibilities of consumers and financial institutions concerning electronic fund transfers, providing protection for consumers by requiring disclosures, error resolution processes, and establishing liability limits for unauthorized transactions. This regulation ensures that consumers are informed and protected when they engage in electronic transactions, like TEL Entries, alongside the NACHA Operating Rules, which provide the operational and procedural guidelines for ACH transactions.

While other options such as the Consumer Protection Act and the Regulatory Enforcement Act deal with broader aspects of consumer rights and regulatory enforcement, they do not specifically govern the electronic funds transfer processes. Similarly, while Electronic Payment Standards are important for establishing protocols within electronic payments, they do not provide the consumer protections specific to TEL Entries as mandated by Regulation E.